Posts

Processes Transcend Goals

Processes Transcend Goals

In any business, there are plenty of reasons why setting goals is a good thing. For one, it gives us a brass ring to reach. In fact, I've written many articles that are either about setting SMART goals, or used the concept of SMART goals…
Start Up Procedures

Key to Better Shop Efficiency? Start Up Procedures

Just. Start. Already. How you do that can make a gigantic difference to your overall shop efficiency. What do you emphasize in your company? When I travel and go to shops, one of the things I love to observe is how the entire company starts…
Why Should Anyone Do Business With You?

Why Should Anyone Do Business With You?

Ask yourself, "Why should anyone do business with you?" I'm serious. Because if you can't answer that question, you are doomed. Plus, your answer can not contain anything about: Price Customer Service Quality Here's why. If your answer…
Your Customer's Version of Your Business

Your Customer's Version Of Your Business

Are you aware of your customer's version of your business? Here's a fact that you may not be aware of until now: Whatever you think about your business, your customer sees things differently. Their perception is the only thing that counts.…
Discipline Starts with Me

Discipline Starts With Me

How is the level of your discipline when it comes to your work? What about your employees? The first step in learning to get more accomplished every day is realizing that you are accountable for your own actions. Don't like what's going…

Together Is Better: Notes from ThreadX19

ThreadX19 in San Diego was a smashing success at generating an avalanche of ideas and networking opportunities for garment decorators. During the last three days, I asked many attendees, "Why are you here?".  I got basically two answers…