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Shop Management Leadership Basics

All Eyes Are On You - Shop Management Leadership Basics

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  Probably most people think that being hired or promoted as a manager in a shop means that you are in charge of a series of tasks or outcomes, or even an entire “department”; but in truth the cold, honest fact is that your main…
Shop Management Leadership Basics

Shop Owners – Train Your Staff So That They Are Decision Makers

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A frequent discussion I have with my consulting clients is that they spend an inordinate amount of time solving seemingly minor problems in their shop.  You know the drill, there’s a problem on press…they come to you.  An order didn’t…