Posts

Processes Define Success

Processes Define Success

In your shop, right now, you have established processes for everything you do. Some are working fantastic. Others are working ok. Some probably aren't working as they should. And lastly, there are some things that exist but don't have a…
9 Things to Change

9 Things to Change: Start the Year Off the Right Way

It's a brand new year! Woohoo! If you are like me, it's an opportunity to see the future as a new slate. A new chance. Energy level surge, 123%. Until about the second week of February kicks in. Then, will you go back to old habits and…
Take the 50 Point Self Assessment

50 Point Self-Assessment

Someone asked me the other day, "Marshall, how do I know if I'm a good candidate for coaching?" That's a great question. One thing is for certain, and that's every shop in the decorated apparel industry is different. Different customers,…
Baton Passing for Apparel Decorators

Baton Passing for Apparel Decorators

In the sport of track and field, there are a few types of relay races. All at different distances. You may have seen those before on the Olympics or maybe even at your local high school. Concrete-feet enabled kids like me didn't participate.…
Hiring New Employees for Your Shop

Hiring New Employees For Your Shop

A shop owner sent me an email earlier this week and wanted some guidance on hiring new employees for the shop. I counsel shop owners constantly on this in coaching sessions but haven't really dug into it with an article yet. So, bingo...here…
Processes Transcend Goals

Processes Transcend Goals

In any business, there are plenty of reasons why setting goals is a good thing. For one, it gives us a brass ring to reach. In fact, I've written many articles that are either about setting SMART goals, or used the concept of SMART goals…