Posts

Power Framing for Conversations

Power Framing for Conversations

This article is about framing conversations so you can communicate more effectively. If you are like most people, we listen to respond, not to communicate. Very little thought is put into actually what we are saying. It just gets blurted…
What Happens Next?

What Happens Next?

In your company how often are you thinking about "What happens next?" Championing this one thought could significantly improve your efficiency, communication, teamwork, and best of all, profits. How? Let's explore the notion of "What…
Professionals Use Professional Tools

Professionals Use Professional Tools

"Professionals use professional tools." There...I said it. Have you ever had a small pebble or a rock in your shoe? You know, something that really bothers you. It's not the end of the world, but it keeps dinging you and hanging around.…
What Happens Now? What to do when an Employee Gets COVID

What Happens Now? What To Do When An Employee Gets COVID

Late last week a shop owner sent me a text, "You available for a quick chat? An employee tested positive for COVID." Queue the dramatic freak out music. It is very easy to see multiple challenges ahead for this business in the near future.…
Shop Improvement Series: Speed - Pedal to the Metal

Shop Improvement Series: Speed - Pedal to the Metal

Maverick from the movie Top Gun famously said, "I feel the need for speed." Now more than ever, this is exactly what your shop needs. Speed. Speed is a competitive advantage. We live in a fast-food lane, Amazon ships and it arrives the…
Hope Is Not A Strategy

Hope Is Not A Strategy

Right now everyone on this planet is hoping. Hoping that their businesses won't fail. That people they know and themselves can remain healthy. That the COVID-19 virus gets stopped in its tracks before we have a societal meltdown. That they…