Posts

Keeping Customers

Keeping Customers

Do you have a customer retention program? From the discussions I've had over the years with hundreds of decorated apparel shops, I can tell you that most "want to do" this, but never actually get around to it. If keeping customers happy…
3 Questions You Should Be Asking Right Now

3 Questions You Should Be Asking Right Now

Here are the 3 questions that you should be asking right now: Do we have the right people working here?Are we doing the right things to be successful?Do we do those things right? It doesn't matter what type of business you are in, who…
Shirt Lab Ft. Worth Why You Should Attend

Shirt Lab Ft. Worth: Why You Should Attend

Shirt Lab Ft. Worth will be here before you know it. This is our first live event since 2019, and I have to tell you, the excitement level is off the charts. And it isn't just me. Check your calendar and block off September 12th through…
Power Framing for Conversations

Power Framing for Conversations

This article is about framing conversations so you can communicate more effectively. If you are like most people, we listen to respond, not to communicate. Very little thought is put into actually what we are saying. It just gets blurted…
What Happens Next?

What Happens Next?

In your company how often are you thinking about "What happens next?" Championing this one thought could significantly improve your efficiency, communication, teamwork, and best of all, profits. How? Let's explore the notion of "What…
Professionals Use Professional Tools

Professionals Use Professional Tools

"Professionals use professional tools." There...I said it. Have you ever had a small pebble or a rock in your shoe? You know, something that really bothers you. It's not the end of the world, but it keeps dinging you and hanging around.…