Posts

Leonardo da Vinci's Customer Service Failures

Leonardo da Vinci's Customer Service Failures

Recently I finished Water Isaacson's fantastic biography on Leonardo da Vinci. As an artist myself, I've admired Leonardo's genius level ability to create on his own terms. He basically just did what he wanted, regardless of what his patrons…
Momentum is Power

Learn Why Momentum Is Power

"Momentum is power.", said famed inspirational leader Tony Robbins. Have you ever pondered the concept of momentum? At rest, nothing much happens. The effort and sweat needed to get started with anything can often be intense. But once…
High Fives and Gratitude

High Fives and Gratitude

This article is all about Gratitude, with a capital "G". Thanks! That's right. I want to give you a big High Five and Thank You for reading my blog posts, eBooks, and talking to me about your shop. In December of 2010, I started Atkinson…
Shirt Lab Rocks!

Shirt Lab Rocks!

Shirt Lab Rocks! There. I said it. I'm a little biased because it was my baby. But about fifteen minutes before the official start time last Saturday I thought I was going to throw up. Those butterflies felt like pterodactyls. I've…
Attack Problems Not People - Marshall Atkinson

Attack Problems, Not People

So you were walking the shop floor the other day and you noticed one of your workers, Fred, aimlessly wandering around. It looked weird. At night, you lie awake in your bed worrying about how you are going to get all of the orders completed…
Better Before Cheaper

Better Before Cheaper

Here's a mindset that I would like you to strongly consider, "Better Before Cheaper". You may have heard similar phrases like this before. "Buy nice or buy twice." "You get what you pay for." You get the drill. But how does this…