Posts

The Way We've Always Done It

The Way We've Always Done It

Do you feel that your shop sometimes is trapped in a rut? Sure, you have years of cranking out orders, but somehow things just aren't the way they should be? It's a nagging feeling really, and you can't quite put your finger on it. Take…
Take the 50 Point Self Assessment

50 Point Self-Assessment

Someone asked me the other day, "Marshall, how do I know if I'm a good candidate for coaching?" That's a great question. One thing is for certain, and that's every shop in the decorated apparel industry is different. Different customers,…
Reverse Mentoring

Adopt the Concept of "Reverse Mentoring"

Mentoring. You've heard of that right?  That's when an experienced old pro guides someone through to a faster solution, or quicker way to understand something. I have my mentors and I'll bet you do as well.  I've even mentored a bunch…
Inaction

Inaction: Complications of Newton's Third Law

Newton's Third Law states: "For every action, there is an equal and opposite reaction." You may have learned that in high school science class. In the decorated apparel industry, we have our own physics law too. Have you heard or seen this? "For…
Pulling the Trigger on Termination

Pulling the Trigger on Termination

Over the last month or so, I've been on a few phone calls with shop owners that have been struggling with the idea on when to pull the trigger on termination for an employee. They know they need to do it, but the fear of the unknown governs…
Attack Problems Not People - Marshall Atkinson

Attack Problems, Not People

So you were walking the shop floor the other day and you noticed one of your workers, Fred, aimlessly wandering around. It looked weird. At night, you lie awake in your bed worrying about how you are going to get all of the orders completed…