Importance of Change

Importance of Change

Change. I don't know about you, but I feel that right now we are at a critical juncture in the industry. Costs are rising all the time and from every direction. Garment inventory is sketchy or non-existent.New technologies are emerging.…
Raise Your Prices

Raise Your Prices

If you haven't already, the time is now to raise your prices. If you raised your prices at the beginning of the year, maybe it's time to do it again. Yeah, I know. Customers won't like it. I get that. However, let's take a closer look…
A Guide for Finding Employees

A Guide for Finding Employees

Do you need more employees right now? Chances are that you do. I'm constantly speaking with business owners, and almost all are lamenting that they can't find enough qualified help these days. Many businesses are in a pickle. During the…
When Stubbornness Drives The Car

When Stubbornness Drives the Car

Hear me out. Let's pretend that your shop's attitude is a person. And in this particular scenario, that attitude is one of STUBBORNNESS. (All caps on purpose) Why stubbornness? I don't know. I could have used bullheadedness or inflexibility,…
Performance is Infectious

Performance is Infectious

If there is one thing I've learned in this industry over the past few decades it is that performance is infectious. If you have outstanding high-performing staff, others will start to push upward to be like them. But if you have slackers,…
Earn Your Customer's Business Every Day

Earn Your Customer's Business Every Day

"You know, you have to earn your customer's business and loyalty every day." That's what one of my coaching clients said to me the other day. Holy smokes that is genius. I scribbled that thought down on a notepad, as I knew instantly…